Window & door repairs

Misted glass, hinges, handles and locks diagnosed by an experienced local team. Repair where sensible, replace where necessary.

A repair-first view when it makes sense

If the frame and hardware are sound, replacing a sealed unit, hinge or lock can be more sensible than a full replacement. We will tell you when repair is likely to work, and when replacement is the better long-term answer.

Common repairs

  • Misted double glazing — failed sealed units replaced while keeping sound frames.
  • Hinges & handles — dropped or stiff uPVC windows sorted properly.
  • Locks — multi-point and door-lock faults diagnosed and fixed.

FAQs – Repairs

Do I need new windows if the glass is misted?
Often no. If the frame and hardware are sound, we replace only the sealed unit — see our misted units page.
Can you fix a dropped uPVC window?
Often yes — worn hinges are a common cause. We replace like-for-like parts where possible; see hinge repairs.
Do you repair door locks?
Yes. We diagnose multi-point locks and fit the correct replacement parts — see lock repairs.
Do you cover my area for repairs?
We work across Newport, Cardiff, Cwmbran, Caerphilly, Chepstow and surrounding South Wales, typically within 25 miles of our Newport base. Use the quote form with your postcode or call 01554 701200.

Trusted across South Wales

Clear advice, professional fitting and straightforward communication from quote to aftercare.

AdviceNo-pressure guidance

QualityProducts specified for your home

LocalSouth Wales survey team

ClearWritten quote, lead time and guarantee terms

We keep the process practical: clear measurements, written quotes and agreed installation details before work begins.

HomeView service promise

From replacement glazing to new doors, we explain the options clearly so you can choose what suits your home.

HomeView service promise

Need a repair sorted quickly?

Describe the issue (photos help) and we’ll advise on the next step — often a quick visit and a clear written quote before we order parts.

Aftercare & repairs

Repairs and support when you need them.

Trusted by customers

Helpful survey appointments, written quotes and practical advice before you decide.

Work is guaranteed

Manufacturer-backed products and workmanship support. Terms confirmed at quote.

Local South Wales installer

Focused on careful installation, clear advice and tidy working practices.

Our promise

Clear written quotes

We give clear written quotes before work starts, with the main specification set out in plain English.

  • We give clear written quotes before work starts, with the main specification set out in plain English.
  • We do not use hard-sell tactics or same-day pressure. You can take time to make the right decision.
  • We measure properly and confirm sizes, styles, glazing, hardware and finishes before anything is ordered.
  • We recommend what suits the property, not what costs most, and we explain practical trade-offs clearly.
  • We protect your home, work tidily and clean up after fitting, with respect for your time and property.
  • We keep you updated and aim to respond within 24 hours, especially when you are waiting for next steps.
  • We explain guarantees, aftercare and repair options in plain English so you know where you stand.
  • We stay accountable after installation if you need support, adjustments or repair advice later on.
  • We agree installation dates that suit you and tell you promptly if anything needs to move, so you are never left guessing.
  • We supply established window and door systems from reputable manufacturers, with the detail confirmed clearly on your written quote.
  • You deal with our Newport-based team from first enquiry through fitting, so answers stay straightforward and consistent.
  • We review completed work with you, agree any minor snags and put them right promptly before we consider the job closed.