HomeView Glazing and Doors (“we”) processes your personal data in line with UK data protection law. This page summarises how we use your information when you contact us or use our website.

Data we collect

When you submit a quote form or contact us by phone or email, we may collect your name, postcode, phone number, email address and details of your enquiry. We use this to provide quotes, arrange surveys and installations, and for legitimate business purposes.

If you have arrived at our site via an advert (e.g. Google Ads), we may receive and store campaign-related data (such as click identifiers and UTM parameters) so we can improve our advertising and measure conversions. This is described further in our Cookies page.

Analytics and advertising

When you consent to non-essential cookies, we use Google Analytics 4 (GA4) to understand how visitors use our site (e.g. pages viewed, events such as phone clicks and form submissions). We may also use Google Ads for conversion tracking (e.g. when you submit a quote form or click to call) and for remarketing. Data is processed by Google in accordance with their privacy policy. We do not use analytics or advertising cookies until you have accepted them via our cookie banner.

How we use it

We use your data to respond to enquiries, provide services, and comply with legal obligations. We do not sell your data to third parties.

Your rights

You have rights to access, correct, restrict or object to processing, and to request erasure of your data, subject to legal exceptions. You can withdraw consent for analytics and advertising at any time using the Manage cookies link in the footer (or in our Cookies page). To exercise other rights, contact us at the details on our Contact page.

Contact

HomeView Glazing and Doors LTD, trading as HomeView Glazing & Doors. Company No. 17231859. Registered office: 27 Fern Rise, Newport NP20 6JZ. info@homeviewglazing.com · 01554 701200.

Aftercare & repairs

Repairs and support when you need them.

Trusted by customers

Helpful survey appointments, written quotes and practical advice before you decide.

Work is guaranteed

Manufacturer-backed products and workmanship support. Terms confirmed at quote.

Local South Wales installer

Focused on careful installation, clear advice and tidy working practices.

Our promise

Clear written quotes

We give clear written quotes before work starts, with the main specification set out in plain English.

  • We give clear written quotes before work starts, with the main specification set out in plain English.
  • We do not use hard-sell tactics or same-day pressure. You can take time to make the right decision.
  • We measure properly and confirm sizes, styles, glazing, hardware and finishes before anything is ordered.
  • We recommend what suits the property, not what costs most, and we explain practical trade-offs clearly.
  • We protect your home, work tidily and clean up after fitting, with respect for your time and property.
  • We keep you updated and aim to respond within 24 hours, especially when you are waiting for next steps.
  • We explain guarantees, aftercare and repair options in plain English so you know where you stand.
  • We stay accountable after installation if you need support, adjustments or repair advice later on.
  • We agree installation dates that suit you and tell you promptly if anything needs to move, so you are never left guessing.
  • We supply established window and door systems from reputable manufacturers, with the detail confirmed clearly on your written quote.
  • You deal with our Newport-based team from first enquiry through fitting, so answers stay straightforward and consistent.
  • We review completed work with you, agree any minor snags and put them right promptly before we consider the job closed.